At most companies, the task of initiating and tracking new orders for telecom services, changing billing information or disconnecting services is delegated to one individual charged with multiple responsibilities. In an ideal world, this all goes as planned, network diagrams are kept up-to-date, services get billed correctly and equipment is deployed or retrieved in a timely manner. But lets face it, we know you work in the real world and time after time the IT staff becomes aware of a new line when the bill shows up, and who knows how many calling cards, pagers or cell phones may still be in the possession of past employees. Fortunately, ProfitLine has the solution. We can manage your adds, moves, changes and disconnects, and maintain inventories and network diagrams for your worldwide network services, all from one central location. This will enable you to increase service levels to your end users, reduce staffing and turnover costs, and centralize your network services knowledge base. In short, with one call to ProfitLine…world class support is at hand.

We act as your advocate, independent of all vendors to:

	Implement new orders.
	Track all new installs, changes and disconnects.
	Insure proper billing, and apply internal charge back coding.
	Continuously update line configurations, network diagrams and equipment inventories.
	Work with all IT vendors and your staff to coordinate timely installations of services and equipment.
	Provide valuable information so you can run your network more efficiently.

© 2001 ProfitLine, Inc.