ProfitLine and SAI Announce Strategic Partnership to Bring Greater Control to Voice and Data Cost Management

Media Contacts:
Kari Stokes
ProfitLine, Inc.
858.713.8631
kstokes@profitline.com

Sharon K. Lippold
SAI
916.939.8500 x513
slippold@sierragold.com

San Diego, CA, June 7, 2000 — ProfitLine, a leading provider of telecommunication cost management services, and SAI, a leading telemanagement applications service provider, announced today a strategic partnership to deliver a complete package of management tools for all voice and data services. ProfitLine will incorporate the cost allocation information derived from SAI’s Sierra Gold Virtual Telemanagement System (Sierra Gold VTS) into their BillManagement service to provide clients with end to end TeleCostManagement capabilities from the enterprise level down to the desktop. Both companies will offer comprehensive voice and data management services, including everything from enterprise-wide cost recovery and bill management to employee-level expense allocation to help companies reduce costs.

"The partnership allows us to offer our clients a more accurate picture of their communications costs. With the information provided by SAI’s call accounting system, we will now be able to track, validate and audit a company’s voice and data costs to the end user level," said Rick Valencia, President of ProfitLine, Inc. "This gives our clients much more control over their expenditures, greater reporting capabilities and the ability to allocate costs with unparalleled accuracy."

"This combination of voice and data cost management services and products creates a continuum of solutions that provides for every variation in customers’ needs" said Dave Schmidt, President of SAI. "The ability to access this complete range of solutions over the Internet or on customers’ intranets and extranets makes available for the first time, a comprehensive ASP for communications cost management."

ProfitLine’s BillManagement Solution
ProfitLine has developed a proprietary system that automatically audits, codes, and pays monthly telecommunications invoices. The system is designed to relieve telecom and AP staffs from the hassles of reconciling, auditing, processing and paying endless stacks of voice, data, cell phone, pager and local service invoices. Typically a company will save thousands of dollars in telecom charges through the intense audit process ProfitLine runs each month, and the detailed reports provided allow burdensome telecom information to be turned into valuable management tools. All clients receive immediate access to their information via a password protected web site or encrypted electronic files.

SAI’s Sierra Gold VTS Offering
Available as a service or as a stand-alone system, SAI’s Web-Centric Sierra Gold Virtual Telemanagement System (Sierra Gold VTS) provides end-user managers secure, 24x7 online access to polled call records. Using a standard web browser, managers have online access to processed reports within hours of the end of their reporting period. Enhanced features include Toll Fraud, Ad Hoc Reports, Operator Directory, Third Party Billing, and PBX Integration. Sierra Gold VTS is the first telemanagement system to provide enterprise-wide call accounting capabilities with customized web pages for instant report access via the Internet or corporate Intranet.

About ProfitLine
ProfitLine (www.profitline.com), the leader in TeleCostManagement solutions for voice and data network projects and services, manages more than $500 million in annual telecommunications expenditures for Fortune 1000 clients. For eight years, ProfitLine has provided a broad range of outsourcing services to the Information Technology (IT) community, including bill management, bill auditing, network optimization studies, IT related RFP management, service and equipment implementation, as well as contract negotiations. From project management and implementation to invoice processing and reporting, ProfitLine helps clients reduce costs and gain greater control over their telecommunication services.

About SAI
SAI (www.sierragold.com) develops, manufactures, and markets the Sierra Gold™ line of web-centric virtual telemanagement products, services, and solutions for Fortune 1000 companies in a broad base of industries including hi-tech, financial, utilities, education, and retail. Headquartered in El Dorado Hills, California, SAI services over 1,000 locations across the United States and Canada as well as in several countries overseas. Founded in 1978, the privately owned company has achieved a sustained annual growth rate of over 30% in the past three years.

© 2001 ProfitLine, Inc.