|
|
|
|
|
|
|
|
  |
|
||||||
|
 |
|
|
||||
|
 |
|
|||||
|
 |
|
|
||||
 |
|
|
|||||
|
|
|
   
|
 |
Support Desk - Client Services Specialist
Job
Description
Title: Support Desk - Client Service Specialist
Department: Bill
Management
Reporting To: Services Support
VP
Location: San Diego
Travel: 0-5%
Compensation: Non-Exempt/Salary
commensurate with experience
The Support Desk-Client Service Specialist position is responsible for assisting in the Implementation Project Process through to completion. Must possess excellent organizational, verbal and written communication skills. Experience with personal computers and Microsoft Office software. Excellent verbal and written communication skills are a must and demonstrated ability to be a flexible, team player. Able to identify, isolate, analyze and correct problems. Maintains good customer relationship with internal and external clients, excellent follow-through skills. Accurate keyboard skills, able to work in fast-paced, dynamic environment, deadline oriented, able to successfully multi-task.
Key Job Responsibilities:
 |
Assists
in the Implementation Plan process. |
|
Detailed
record keeping of client conversations and contact. |
|
Providing
status updates on trouble |
|
Performs adds, moves and changes to client records database. |
|
Acts as liaison to client and vendor. |
|
Procurement of new calling card and authorization code requests. |
|
Internal and external weekly reports. |
|
|
How
To Apply:
E-mail resume and salary history to jobs@profitline.com
or fax to 858-713-0257. Attach a Microsoft Word or ASCII version of your
resume and include the title, "Client Service Specialist", in the subject
line.